Frequently asked questions
Are your specimens ethically sourced?
Yes, all of our specimens are ethically sourced you can see our ethics page to clarify more.
How do refunds work?
We are unable to accept refunds on certain orders. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How do I contact you?
You can contact us through the Contact Page.
Will you preserve a specimen I ship you?
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